eCommerce UX Strategy

Running an online store is about more than just a pretty website and a few products. Creating a fantastic overall experience for your customers is crucial to building a solid brand with a near-fanatical following. After all, if they don’t like the overall purchasing process on your website, chances are slim that they’ll be back in the future.

Thankfully, CAKE is here to help you sort out the best way to give shoppers the sweet experience they crave, without having to spend a lot of time fine-tuning your eCommerce site on your own.

Why User Experience (UX) is Critical to eCommerce

As an eCommerce shop owner, it’s crucial to think like a customer. Would you want to spend a ton of hard-earned money at an eCommerce site if it was difficult to navigate or didn’t offer an easy way to checkout? Of course not!

Poor user experience often leads to fewer conversions and a lower number of sales. That’s why it is so important to work with a digital marketing partner who understands the process and knows exactly how to think like a shopper. At CAKE, we’re big fans of online shopping. That’s why we make it our goal to help you achieve a solid user experience without a lot of excess work. A straightforward and intuitive experience is always ideal, and we work hard to get you there.

Increase Your eCommerce Sales with Better Visual Appeal

No messy frosting, here! Our CAKE team is experienced in helping eCommerce website owners increase sales with better layouts and overall visual appeal. This includes elements such as navigation, checkout options, visual placement, descriptive elements, and much more. For some of our clients, this also includes building out content to feature product education pages, better category hierarchies, or even further refining the overall mobile experience.

In most cases, this also means trying out various content in different places on the site to see if there’s a better engagement rate or conversion ratio. It really just comes down to testing these elements and seeing what works with your particular target market, and that’s where our team excels in helping our clients.

Improve Your User Experience with Checkout Upgrades

Having a successful eCommerce website is about more than just looks and likes. Staying cutting-edge is critical, and that’s where our CAKE team can help. Adding options such as Apple Pay, Amazon Pay, and After Pay is a great way to bring in more customers and make the buying process much more flexible. Creating a short and easy checkout process and providing opportunities for upselling is also crucial.

Let Our Team of Experts Improve Your UX

While these ideas sound simple enough, implementing them isn’t always a cakewalk. Let our team help determine what matters most, and we’ll put together a strategy that makes the buying process easier while helping you improve your overall conversion rates. Contact our friendly and knowledgeable CAKE team today for more information.